Technical Support Analyst IIII

Technical Support Analyst IIII
US - NC - Charlotte


The Senior Technical Analyst position is part of a team that is responsible for multiple applications that support the investment activities of the bank. Those responsibilities include, but are not limited to the following: 
• Technical analysis of interfaces, files, databases and reports 
• Requirements gathering and analysis 
• Creation of technical specifications 
• Technical design along with definition for technology changes relative to the systems (and integration of those systems) within the Capital Markets/Treasury ecosystem 
• High-level and low-level design of system interfaces 
• Troubleshooting and support of system interfaces 
• Moderate client engagement 
• Vendor management for incident resolution and for system enhancement work 
• System/application configuration 
Ally seeks a candidate with broad experience, or aptitude to learn, Capital Markets/Treasury business processes, solve complex problems, gather requirements and analyze data (data flows, data structures). Candidates having strong analytical skills, intermediate level SQL skills, ability to multi-task, strong verbal and written communication skills will be best suited for the team. 

Position Requirements 
• 7+ years of Technical Analyst related experience 
• Strong knowledge and experience with Agile, SCRUM, Kanban or other SDLC methodologies and/or principles 
• Strong requirements gathering and design abilities 
• Intermediate level SQL skills 
• Strong analytical skills 
• Strong verbal and written communication skills 
• Ability to multi-task 
• Bachelor's degree in an IT discipline, Accounting, Finance or other Financial Services related discipline

Preferred Skills and Experience 
• Knowledge of one or more of the following disciplines: Accounting, Finance, Investment Management, Capital Markets and Banking 
• Strong written and verbal communication skills, excellent problem-solving and troubleshooting skills 
• Ability to communicate effectively with development staff and team 
• Strong analytical skills 

Ally Overview 
Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full-service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

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