Systems Engineer III
US - RI - West Greenwich
Demonstrates a relentless commitment tmeeting and exceeding customers’ expectations while alsachieving the goal of reducing the risks and costs of providing services.
Works tbuild an effective partnership with the internal customer on a daily basis. Listens tcustomers and asks the appropriate questions tdetermine their requirements.
Primary responsibilities will focus on Enterprise IT Applications and Services (Email, Instant Messaging, Databases, Systems, Monitoring, Backups, and other Enterprise services) in virtual and physical systems.
Performs in-depth level troubleshooting of host systems and middleware, databases, applications and systems.
Assists in developing best practices related tsystem/application performance, capacity and archiving.
Monitors and/or troubleshoots automated systems and application functions by utilizing tools for verification of services, monitoring tool set availability and detecting, reporting, escalating, tracking and documenting anomalies.
Maintains system and application documentation (application architecture drawings, best practices and performance and capacity metrics).
Strong scripting and procedural configuration for Microsoft technologies (Exchange, Windows Server, Office 365, Skype for Business, SCCM/SCOM, etc). Expert knowledge of Skype for Business 2016, integrated with Sonus, and overall expertise of Unified Communication configurations is a must. Working knowledge of Microsoft Identity Manger 2016 deployed in multi-domain environment is a plus.
Able tprovide knowledge and support tother non-senior staff with excellent documentation and communication skill.
Bachelor's degree with a technical major or equivalent experience. Systems, Server, Application certifications a plus
4+ years designing and implementing IT Systems and Applications in a senior position.
You are self-motivated, goal oriented with a positive outlook
Advanced ability tnavigate through Windows/Linux and execute commands
In-depth knowledge of Windows, LINUX, and VMWARE configurations and functions
Possess an Understanding and Experience Administering Exchange 2013 and newer
Possess an Understanding and Experience Administering Office 365
Possess an Understanding and Experience Administering Skype for Business 2016 integrated with Sonus
Possess an Understanding and Experience Administering SQL Server 2012 and 2014 and newer
Possess an Understanding and Experience Administering Microsoft Identity Manager 2016
Experience managing an Enterprise IT FTP based solution
Experience managing Enterprise Citrix Environments
Application Security, Scripting (VBScript/PowerShell), and TMG experience considered an asset