Deskside Technician II

Deskside Technician II
US - CA - El Segundo

Job Responsibilities:

  • Deployment of computers, peripherals, monitors, smartphones/IPhones, and VOIP phones

  • Migration of user data

  • End user orientation and troubleshooting

  • Administrative tasks

  • Disposal of old equipment

Skills, Licenses, Knowledge, Education and Training Requirements:

  • 3-4 years of applicable experience, including at least two years of experience as a Deployment Technician

  • Advanced experience imaging and configuring PCs

  • Good computer troubleshooting skills

  • Experience and/or knowledge of setting up and configuring VOIP

  • Experience troubleshooting and supporting computers

  • Excellent customer service skills

  • Strong background in Windows Operating Systems with emphasis on Windows 7

  • Strong MS Office knowledge

  • A valid driver’s license and proof of auto insurance

  • Ability to manage time effectively

  • Ability to effectively communicate technical information to a non-technical audience

  • Ability to walk, bend, and lift equipment up to 50 pounds, and engage in labor related duties of connecting computer equipment

  • Attendance and schedule adherence are requirements of this position

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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