CRM Technical Architect

CRM Technical Architect
US - FL - Tampa

  • CRM Technical Architect in Tampa, FL
  • 12 month contract
  • Participate in the technology development of the client's CRM application. 
  • Responsible for the technical architecture of a CRM application.
  • Align with business counterparts to evaluate and select a product solution.
  • Work closely with project Business Analysts and process subject matter experts (cross functional across Business Units, marketing, finance, KM etc) to support business processes with integrated tech solutions.
  • Responsible for defining, analyzing, designing, constructing, testing and implementing technology applications.
  • Evaluate commercial applications to determine alignment with internal architectures, business requirements, and architectures.
  • Establish and maintain excellent working relationships with business groups and IT teams, transforming current and future information services technology into state-of-the-art systems.
  • 6+ years experience in leading technology initiatives
  • 4+ experience with Software Development Life Cycle methodologies
  • 4+ years experience in the implementation and support of a CRM enterprise application solution
  • Knowledge of Web Services and experience with Object Oriented methods.
  • Experience building scalable, mission critical applications.
  • Knowledge of the principles, theories, practices and techniques for managing the activities associated with implementing projects.
  • Demonstrated experience with large commercial ERP applications. 
  • Defining and applying standards and measures of quality based on customer requirements.
  • Defining, designing, constructing, testing, and deploying ERP integration with various technology solutions, and planning for the strategic "sunsetting" of legacy systems when appropriate.
  • Excellent interpersonal skills, and the ability to interact with a variety of senior-level executives, both internal and external to the company.
  • Negotiation and Conflict resolution skills.
  • Complex problem analysis.
  • Undergraduate Degree (e.g., BS, BA) or 5 years IT experience.
  • Cloud Access Security Broker (CASB) solution design, implementation and configuration
  • File Encryption/Data Rights Management (DRM) solution design, implementation and configuration 
  • Security Information and Event Management (SIEM) logging design, implementation and configuration 
  • Continuous Cloud/SaaS application (Salesforce, Workday, Oracle, SAP, G-Suite, ServiceNow, etc.) data model review to determine sensitive data elements that should be encrypted at-rest
  • At-rest Cloud/SaaS application (Salesforce, Workday, Oracle, SAP, G-Suite, ServiceNow, etc.)encryption solution design, implementation and configuration
  • Continuous review of Cloud/SaaS application (Salesforce, Workday, Oracle, SAP, G-Suite, ServiceNow, etc.) integrations and addons for security controls 
  • Cloud/SaaS application (Salesforce, Workday, Oracle, SAP, G-Suite, ServiceNow, etc.) hardening such as Identity and Access Management (I&AM), privileged access management, secure integrations, etc. 
  • Cloud/SaaS application (Salesforce, Workday, Oracle, SAP, G-Suite, ServiceNow, etc.) testing support to ensure minimal impact from security controls
  • Partnering with Cloud/SaaS application (Salesforce, Workday, Oracle, SAP, G-Suite, ServiceNow, etc.) vendors to further develop their security roadmap and security enhancements
  • Security design, policy, best-practices, etc. consulting
  • Project/program management 
  • Stakeholder management 
  • Reporting

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