Compliance Analyst III

Compliance Analyst III
US - NY - Hicksville

Overview:
  • Compliance Analyst in Hicksville, NY (preferred), Waltham, MA or Syracuse, NY
  • 6 month contract
  • Work closely with partners, business, internal groups and all other stakeholders to ensure sustainable service delivery aligned with IS goals and objectives. 
  • Instrumental in identification and implementation of improvement opportunities (both process and technical) from risk registers, customer feedback, supplier performance reports and output of incident/problem management processes. 
  • Work closely with partners, business, internal groups and all other stakeholders to setup and operationalize a sustainable IT audit and compliance management process. 
  • Strive to gain knowledge and understanding of the client audit and compliance requirements, audit findings and corresponding assigned action items. 
  • Have shared accountability for closure of audit findings in a timely manner and in a way, that conforms to all quality requirements. 
  • Setup a continuous risk assessment process to be executed for all applications and platforms with a prioritized schedule based on criticality. 
  • Contribute towards improving and optimizing Service Delivery within an assigned portfolio of applications or services. 
Responsibilities:
  • Partner with senior client IT stakeholders and Eco system suppliers 
  • Gain knowledge on client's Digital Risk and Security (DR&S) policies and procedures 
  • Participate in SOX audits and lead action plan for closure of such audit findings 
  • Understand current system landscape and inherent risks 
Plan and lead meetings with eco-system suppliers and DR&S to:
o Arrive at common agreement for plan of action to close audit findings 
oEnsure right resources are assigned to the actions 
oReview action plan on a regular basis to drive progress 
oReview and get confirmation on closure/ remediation of audit findings 
  • Produce effective audit information and reporting in order to provide insight on operational processes and internal controls for more senior team members 
  • Provide technical guidance, support and coaching to others in order to share audit knowledge and develop technical understanding within discipline 
  • Establish governance framework for tracking and reporting progress to senior stakeholders 
  • Drive Continuous Service Improvement from both a technical as well as a process perspective, working closely with Service Owners and other stakeholders 
  • Act as a functional liaison between the business and IS or eco-system partners 
  • Participate in service reviews with eco-system partners and provide critical inputs towards achieving service excellence 
Requirements:
  • A BS/BA college degree or higher in a technical discipline, or an equivalent combination of education, training and experience. 
  • In depth knowledge of ITIL aligned Service Management principles and processes. ITIL V3 certification is preferred. 
  • At least 5 years’ experience in a Service Management role, with significant exposure to IT audit and compliance 
  • 5+ years of experience in planning, organizing and delivering impactful service improvements in complex technical environments involving multiple stakeholders. 
  • Professional certification in an audit and compliance related area, is a plus e.g. CISA, CRISC, CISM. 
  • Familiarity with industry standard compliance and security frameworks/ regulations – e.g. Data Privacy, SOX, NERC, GDPR, encryption/cryptography standards and other international, federal and state regulations as applicable to the Utility industry. 
  • Knowledge of current trends within the industry and developments in legislation or regulation 
  • Ability to drive results with people who are not direct reportees. Strong influencing and persuasive skills based on facts, data and analysis 
  • Experience of working in a multi-vendor environment and with offshore partner resources. 
  • Advanced interpersonal skills with demonstrable ability to build rapport and to articulate complex technical solutions in business terms. 
  • Ability to influence and build relationships and demonstrate team leadership in all interactions. 
  • Exceptional written and verbal communication skills. Communicates effectively with business clients to identify needs and evaluate alternative business solutions. 
  • Broad knowledge of a variety of technologies to the point of being able to reasonably direct and/or challenge solutions/proposals from others.

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