Business/Functional Analyst (Salesforce Marketing Cloud)

Business/Functional Analyst (Salesforce Marketing Cloud)
US - FL - Tampa

  • Business/Functional Analyst (Salesforce Marketing Cloud) in Tampa, FL
  • 4 month contract
  • Candidate needs to be located in EST or CST
  • General remote work with some travel on occasion
  • Experience in enterprise-level Salesforce projects using agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
  • Expert level understanding of the Salesforce Sales and Marketing Cloud solutions, as well as the Platform. Lightning experience a plus but not required.
  • Experience with Salesforce configuration, including permissioning, object relationships, triggers, workflow, and front-end configuration 
  • Experience defining technical design, writing user stories, and providing detailed Salesforce system and functional designs
  • Experience in documenting current state business processes and wire framing system designs using process flow diagram tools, sequence diagrams, etc. Experience in designing and software components and having a strong background in Salesforce functional design & architecture 
  • Understanding of when to use configuration vs customization.
  • Minimum Bachelor’s degree - preferred in Computer Science or related field, but not required
  • Graduate degree preferred (or equivalent qualification)
  • 5+ years’ experience in software development life cycle
  • 5+ year experience in Salesforce configuration and implementing Marketing systems
  • Salesforce Administrator certification and Marketing Cloud consultant.
  • Have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills.
  • Be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams.
  • Have experience working with external & virtual teams.

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