Business Analysis/Reengineering Senior

Business Analysis/Reengineering Senior

ITI/RRS Ford Motor Company, Unified Communications, is seeking a business analyst knowledgeable in collaboration products and services. The Unified Communications portfolio of products includes Telephony, Streaming Media, Conferencing (video/audio), and Digital Signage. This position is part of a team responsible for overseeing financial management and process engineering for Unified Communications as a service. Process improvement focuses on improving customer satisfaction, alignment with global teams, and improving visibility into order fulfillment to gain insight into optimization opportunities. Financial management includes budgeting, forecasting, requisitions, order tracking, and validation/processing of invoices for all products.

Experience Required:

  • Process driven
  • Ability to perform financial analysis and optimization
  • Experience with the collaboration space
  • A drive to take ownership of issues and see them to resolution .
  • A can-do attitude
  • Excellent communication skills
  • Excellent organizational skills 
  • Project Management
  • Experience Preferred:
  • Familiarity with the Ford IT ticket processing environment
  • Familiarity with the Ford financial systems
  • Education Required:
  • B.S. Information Systems, Computer Science or equivalent work experience in the requested field

Education Preferred:

Additional Safety Training/Licensing/Personal Protection Requirements:

Additional Information :

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