Application Administrator

Application Administrator
US - FL - Tampa

Overview:
  • Application Support Administrator in Tampa, FL
  • 12 month contract
Responsibilities:
Responsibilities / Essential Functions
  • Provide technical support to internal clients regarding the resolution of software and operating system issues via phone or remote access for all supported applications.
  • Analyzes client issues to determine if a resolution can be found on the initial call or if developer level support is required.
  • Provides support for installs / upgrades and assists in all technical issues. (i.e. performance, security, configuration, etc.)
  • Effectively troubleshoots, replicates and develops workarounds for client issues.
  • Documents and communicates the results to the internal client and/or development teams.
  • Familiarity with various forms of authentication and identity management solutions such as Optimal, Active Directory and Enterprise Directory.
  • Assists in developing internal documentation to support new features and procedures for software enhancements.
Knowledge, Skills & Abilities
  • Experience with configuration/administration of Microsoft SQL Server 2014 and above.
  • Experience with writing SQL scripts
  • Effective verbal and written communication skills including active listening skills and skills in presenting findings and recommendations.
  • Exceptional multi-tasking and organizational skills with excellent attention to detail. 
  • Robust troubleshooting skills. 
  • Effectively work in a team environment and independently.
  • Must have excellent customer service skills.
  • Familiar with Kubernetes clusters and Docker containers.
  • Basic Linux administration, CentOS, Ubuntu and Alpine.
  • Familiar with Azure Portal Administration.
Requirements:
Qualifications & Requirements
  • 4+ years of IT Support experience, preferably in a financial auditing field. 
  • Intermediate/Advanced knowledge of Microsoft SQL, Windows Server
  • Basic knowledge of IIS

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