Analyst I

Analyst I
US - NY - Syracuse

Job Purpose: 
  • Analyze data and activities to provide relevant and up to date information to support decision-making and the effective working of the client. At the higher levels this role will also design and implement procedures and policies within their area of work to improve the working of the client.
Key Accountabilities:
  • Proactively research, produce, monitor and analyze cost, policy or other information to enable analysis of key themes and trends.
  • Manage the day to day relationship with relevant internal parties or employees in order to understand their requirements, deliver appropriate, customized solutions and advice, and build cross-functional working in line with the client policies and processes.
  • Develop and maintain effective relationships with key stakeholders in order to share best practice, provide technical advice and build bases of influence.
  • Manage the day to day relationship with contract or external service providers, including negotiation, interpretation and application of established contractual agreements and/or service level agreements to ensure adherence to standards and best outcomes for the client.
  • Assist and coordinate work on projects by contributing to developing project standards and processes to improve project delivery within the relevant function.
  • Keep up to date with market/regulatory developments within own profession/discipline in order to ensure the optimization of best practice for the client.
  • Develop and maintain analytical systems, models and procedures in order to support design solutions and enhance time/consistency/safety/efficiency and operability.
  • Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within assigned area.
Additional Accountabilities for Band D: Band D employees are expected to deliver on the key accountabilities list above as well as those listed below.
  • Develop process and policy specifications and criteria and options and evaluate those options to support senior management decision-making in the relevant field.
  • Research and analyze key themes from a wide range of data sources in order to identify how different scenarios may impact upon the business.
  • Design and implement new processes or policies in order to ensure all working practice (and where relevant, health and safety standards) are compliant with the client policies and regulatory requirements.
  • Translate business objectives into clearly defined business cases, annual plans and objectives in order to support achievement of departmental/operational area.
  • Negotiate and agree contracts with outside vendors including standards of work / levels of service to ensure best value for the client.
  • Contribute to the identification and formulation of strategic objectives specific to area of work/business unit, in order to drive change and innovation within the client.
  • Lead, motivate and develop a professional team, prioritize work and allocate resources in order to ensure results are delivered in line with expectations and customer/business objectives.
  • Develop and utilize peer group network in order to absorb and apply technical/professional best practice within own area of specialism.
  • Monitor and control allocated human and material resources, maintaining financial and progress forecasting in order to ensure projects are delivered according to schedule and within budget.
  • Manage key external relationships with respect to local unions, regulators and any data provided for business decision making
Knowledge & Experience Requirements:
  • A Bachelor's degree in a related area and up to 5 years of related experience, or equivalent work experience. An advanced degree/credits is preferred. Experience of managing a team.*
  • In-depth experience of a field or multiple fields of work processes.
  • Knowledge of relevant industry practice and legislation. Knowledge of current trends within the industry and developments in legislation or regulation.
  • Knowledge of the client business operations, company policies and practices.
  • Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
  • Experience and proficiency in relevant company related IT systems
Knowledge & Experience Requirements for Band D: Band D employees are expected to have the knowledge & experience listed below.
  • A Bachelor's degree in a related area and up to 7 years of related experience, or equivalent work experience. An advanced degree/credits is preferred. Experience of managing a team.*
  • Expert within their field. Extensive and significant knowledge of one field of work or broad technical depth in multiple, related fields sufficient to lead programs or projects.
  • Knowledge of relevant industry practice and legislation. Knowledge of current trends within the industry and developments in legislation or regulation.
  • Knowledge of the client business operations, company policies and practices. Knowledge of division policies, processes and fields of work.
  • Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint).
  • Experience of managing project teams and projects independently.
  • Knowledge of budgeting and operational planning.
  • Experience and proficiency in relevant company related IT systems
Capability Requirements:
  • Analytical Thinking (3): Sees multiple relationships between different sources of data, identifying several likely causes or consequences of a situation
  • Conceptual Thinking (2): Sees patterns or trends in data or situations, notices when something is similar to a past situation
  • Impact and Influence (1): Uses direct persuasion to influence others, using basic data, logic or a solid business case
  • Customer Orientation (2): Takes personal responsibility for correcting problems promptly and undefensively and communicates customer expectations to monitor delivery and satisfaction
  • Attention to Detail (3): Monitors quality of others work, checks to ensure procedures are followed
Capability Requirements for Band D: Band D employees should be evaluated against the capabilities listed below.
  • Analytical Thinking (3): After analyzing data, has ability to see multiple relationships, identifying several likely causes or consequences of a situation
  • Conceptual Thinking (2): Sees patterns or trends in data or situations, notices when something is similar to a past situation
  • Information Seeking (3): Establishes the facts by digging deeper, asking probing questions and challenging initial responses from different sources
  • Impact and Influence (1): Uses direct persuasion to influence others, using basic data, logic or a solid business case
  • Team Leadership (2): Promotes team effectiveness by soliciting input from team members, communicating expectations of the team and delegating responsibilities while providing support and structure

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