A.V. Technician

A.V. Technician
US - CA - Santa Monica

Who we are

Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do and what do you need to succeed?

  • WebEx Conferencing (Meeting Center and Event Center)
  • Polycom Group Series Video Conferencing, Crestron Control Systems (would be ideal)
  • Proficient Hardware and Software troubleshooting skills
  • Ability to resolve Operating System Errors
  • Basic Network troubleshooting skills and knowledge
  • Proficient in Microsoft Office
  • Understanding of virus scan software tools and their associated detection /eradication procedures
  • Ability to correctly update Incidents/Requests in a detailed, accurate and timely manner
  • Proficient in Microsoft Active Directory
  • Able to diagnose printer/peripheral device failures (and implement the associated corrective action)
  • Possess a sound understanding of client IT policies and be able to effectively communicate them
  • Need to be flexible, efficient and able to work independently
  • Must possess a very strong sense of customer service
  • IT end user equipment ordering, support & inventory tracking

What you’ll get

  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.

Why we’re different

  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making

Take a look for yourself

Here's one of our own, talking about the culture, space and growth opportunities:  https://www.youtube.com/watch?v=j8O37KNINdY

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